At Trendsify, we care about your satisfaction. If there’s ever an issue with your order, we’ll work with you to resolve it quickly and fairly.
✅ Return Eligibility
We accept returns within 30 days of delivery, provided the following conditions are met:
- The item must be unopened, unused, and in its original packaging.
- You must have proof of purchase (such as an order number or receipt).
📌 For health, safety, and hygiene reasons, certain items are non-returnable:
• Pet food (dog/cat food) • Opened tumblers or drinkware • Used personal items (e.g., hygiene-related products) • Knives and sharp objects (for safety reasons, unless defective) • Customized or clearance sale items
📦 How to Start a Return
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Contact Us
Email us at help.trendsifystore@gmail.com with your order number and reason for return. -
Follow Instructions
We’ll reply with return instructions and the return shipping address. -
Ship It Back
Package your item securely and ship it to the provided address.
✅ Return shipping costs will be covered for all approved returns due to our error or defective products. For other cases, return shipping may be the responsibility of the customer.
💰 Refunds
After we receive and inspect your returned item, your refund will be processed within 5–7 business days to your original payment method.
- We will notify you by email when your refund is processed.
- If your return is not eligible, we will inform you with the reason.
🔁 Exchanges
We do not process direct exchanges. To get a different item:
- Return your original purchase following the return process.
- Place a new order for the desired item.
🚫 Cancellations
You may cancel your order under these conditions:
- Before Shipment: Contact us immediately to cancel before your order ships.
- After Shipment: Once shipped, cancellations are not possible, but you may request a return after delivery (if eligible).
💥 Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect:
- Contact us at help.trendsifystore@gmail.com within 30 days of delivery.
- We may offer a replacement or a full refund, including shipping costs.
- Keep the original packaging and take clear photos to help us resolve the issue quickly.
❓ Questions?
Our customer support team is ready to assist you with any questions or concerns you may have.
📬 Contact Information
Email: help.trendsifystore@gmail.com
Phone: +1 (312) 547-0141
Address: 7323 Blackburn ave, apt 204, Downers grove, IL 60516, US